Please note the below is simply a template and is in no mean legal advice and should be replaced with your own refund policy.
Thank you for choosing to enroll in our digital course at [Company Name]. We are committed to providing our customers with high-quality educational content. Please read our refund policy carefully before purchasing our digital course to ensure that it meets your needs.
1. Digital Course Nature:
The [Course Name] provided by [Company Name] is a digital, non-tangible product. Once the course is accessed or downloaded, it is deemed "used" and becomes non-refundable.
2. No Refund Policy:
Due to the digital format of [Company Name] courses, we do not offer refunds once the course has been accessed or downloaded. We believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all the time.
3. Course Preview:
To help you make an informed decision, we provide a detailed course outline, sample lessons or modules, and other relevant information on our website. We encourage you to review these materials before making your purchase.
4. Technical Issues:
If you experience technical issues accessing or navigating the course, please contact our support team immediately at [Support Contact Information]. We will work diligently to resolve any technical problems as quickly as possible.
5. Exceptional Circumstances:
All refund requests will be considered on a case-by-case basis. In exceptional circumstances, such as a duplicate purchase, [Company Name] may, at its sole discretion, decide to offer a refund. If you believe your situation warrants an exception, please contact us at [Contact Information] with a detailed explanation.
6. Contact Us:
If you have any questions or concerns about our refund policy, please contact us at [Contact Information].
By purchasing our digital course, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.
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